Disclaimer
The terms ‘we’ or ‘our’ makes reference to Celia’s Mexican Restaurant. Our terms and conditions are subject to change without notice.
By using our site or placing an order, you are agreeing to the terms below. To the extent permitted by law, we disclaim liability from any issues caused by the usage of our site and system.
Order Changes
Orders that are already made can no longer be modified or changed. If an order is not made or it has been placed at a later date, we will allow changes. Please contact us immediately to make any changes.
Order Cancellation Policy
We reserve the right to cancel an order without providing a reason but may be due to unavailability or an error in the pricing with our products.
We will always inform you of any changes to your order and provide a refund if an order is canceled by us. We will not be held liable for any damages by exercising this right.
Customer Cancellation Policy
If you wish to cancel your order, please notify us immediately. Order cancellation is at our sole discretion. If your food has not to be made yet, we will generally allow you to cancel and provide a refund. Once your order is made, you will no longer be able to cancel your order.
Refunds
Refunds may be issued at our discretion and can be either partial or whole depending on the circumstance. Refunds will not be given for making the wrong order or choice. If you believe your order was not as advertised, please contact us and we will help resolve the issue. If a refund is issued, we will do it via the method you made payment. If payment is made via credit-card, refunds can take up to 2 weeks to process but will generally take 3-5 business days.
Alcohol Service
Our premise is a licensed alcohol venue. We must adhere to all local laws regarding the service of alcohol. This includes not serving alcohol to those under 21, intoxicated, or by discretion. No outside beverages or alcohol is to be brought on-premises. We reserve the right to ask customers to leave if they are behaving inappropriately with respect to our venue and without providing any reason.
California has approved the delivery of alcohol service for restaurants. This service may be discontinued or stopped at any time without notice. In order to include alcohol delivery with the order, a meal must be included in the order. Alcohol may only be picked up by a person over 21, not intoxicated, and with a valid id. Just as in serving alcohol within the restaurant, we reserve the right to refuse service without providing any reason.